Keynote presentations at The HR Congress Brussels will take place in the Auditorium and feature an international selection of leading HR experts. Setting the scene for the remainder of the Congress, keynote presentations provide a stimulating setting to experience the latest insights and far-reaching implications on the world of work. From building Enterprise Agility to Leading Mindful Change and embracing the Fearless Organization, there’s no shortage of ideas to find inspiration and build value.
Employees First, Customers Second"Millions of employees walk through our organizations every day not just to get paid but to be inspired by the vision we have for them", says Vineet Nayar, Founder Chairman, Sampark Foundation and Former CEO of HCL Technologies a $6 billion global information technology services company. Vineet Nayar, an acknowledged management visionary, a radical thinker and the author of Harvard Business Press bestseller Employees First, Customers Second: Turning Conventional Management Upside Down would recount how this idea channelized the energy and passion of 100,000 employees who helped increase HCL's revenues and market cap over six times! More interestingly he will also share his journey over last 5 years of how Employee First idea is helping Sampark Foundation energize over 200,000 teachers and transform learning outcomes for 7 million disadvantaged children across 76,000 rural schools in India for just $1 per child PA. Nayar strongly believes in the power of putting humans right at the centre of every transformation to make impossible, possible.
The Overcommitted OrganizationAcross the world, senior managers and team leaders are increasingly frustrated by conflicts arising from what we refer to as multiteaming—having their people assigned to multiple projects simultaneously. But given the significant benefits of multiteaming, it has become a way of organizational life, particularly in knowledge work. It allows groups to share individuals’ time and brainpower across functional and departmental lines, and it increases efficiency as well. Multiteaming also provides important pathways for knowledge transfer and the dissemination of best practices throughout organizations. While the advantages of multiteaming are clear and quantifiable, its costs are substantial and need to be managed – from overlapping teams of independent projects to weakened group cohesion, identity, and trust due to fluctuation of team members, not to mention the stress, fatigue, and burnout experienced by individual employees. All around, it’s a significant investment of time and effort. But organizations pay a much higher price when they neglect the costs of multiteaming in hot pursuit of its benefits. In his keynote session Mark will discuss why multiteaming is so prevalent in today’s economy, examine the key problems that crop up for organizational and team leaders, and provide recommendations for how to solve them based on his research spanning 15 years.
Enterprise AgilityIn a truly Agile organization, the HR team must take on a new role, becoming a core part of the organization’s strategy, execution, and planning. HR is central to Agile transformation itself. The process can be difficult for individual employees who thrived under a traditional structure and can struggle with the new team dynamic and reductions in their individual authority. Bennie Covington is a member of the Scrum Alliance HR Council and CPO of Integrated Financial Settlements. In his keynote, Bennie will discuss the new role of HR in Agile organizations, blending research and success stories to reveal how successful Agile HR teams can overcome potential roadblocks to change and take on the core project of building company culture.
Still Moving - How to Lead a Mindful ChangeIn her keynote, Deborah will share her main messages about how to lead change well in today’s world, highlighting - The difference between action and movement in change, how to escape our routines - The critical importance of being before doing, how leaders need to first attend to the quality of their inner state before they can lead change well - That the top skill of any change leader is to amplify disturbance, not wish it away - How the HR function can help bring about more effective change in their organisations by adopting a more emergent, and less programmatic, approach.
The Fearless OrganizationThis keynote session will offer practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent—but what good does this talent do if no one is able to speak their mind? The traditional culture of “fitting in” and “going along” spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule or intimidate. Based on Amy C. Edmondson’s new book „The Fearless Organization - Psychological Safety at Work: How to Ensure Learning and Innovation in the Knowledge Economy” (coming out in November 2018), this keynote session will explore this culture of psychological safety, and provides a blueprint for bringing it to life. The road is sometimes bumpy, but succinct and informative scenario-based explanations provide a clear path forward to constant learning and healthy innovation.
This interactive panel will focus on some of the current challenges facing the CHRO. As the head of the HR organization, the CHRO’s role has evolved significantly over the last few years. From being a strategic business partner responsible for the organization’s human resources, the CHRO is now expected to be an active and integral part of the C-Suite, a true business leader with well-rounded acumen and an in-depth knowledge of the industry. As the CHRO’s role shifts, so too does that of HR itself. As organizations pivot towards high-tech enabled, and more ’agile’ operating models, HR has a mandate like never before to augment not only the employee experience, but be a part of driving the business towards its goals by keeping on top of a number of key changes in the talent marketplace. Join this panel discussion to learn more about these evolutions in HR, and the emergent role of the CHRO as a leader, ambassador, and business expert.
Modern organizations require effective team communication and collaboration. Soft skills, leadership competencies and an understanding of how to apply those skills in a more malleable, people-focused setting has become a critical requirement to become an effective people manager. As practitioners know, collaboration brings a set of challenges. However several research confirmes that 70% of people leave jobs because of relationships issues. A typical manager will lose 25% of his time to unnecessary conflict. Mastering people skills is not a soft option but fundamental to business success and impacts directly on morale, productivity and the bottom line. This inspiring session with Shay McConnon is a highly engaging keynote, which will enable you to use the latest development in business psychology to understand the real drivers of motivation, engagement and effective communication.
• Understand the structure of a high performing team
• Create a work environment where dysfunctional conflicts are minimized
• Capitalise on the diversity of styles in the team
The Focused OrganizationIn this presentation, Antonio Nieto-Rodriguez will show us how fewer, more effectively elected and managed projects are the key to strategic and long-term success. Using his own research and work experience he explains how and why those organizations that focus on just a few key initiatives can perform significantly better than unfocused organizations, not only financially but also in achieving their strategic objectives and motivating their staff. Becoming a focused organization involves a radical change in the way companies are organized and the way they select and manage projects. The good news is that project-based work is truly human-centric and subsequently HR is going to have a crucial role in this transformation. Simply put; we will all be project managers soon (yes, HR managers too), and we must learn how to use the new rules to maximum effect.
It’s quite easy to get a bit wrapped up in process, strategy, internal dynamics, and industry-specific discussions. HR professionals, like all business professionals understand that times are changing extremely quickly – and yet the principles for success remain relatively simple. As businesses evolve to become more decentralized, agile, culturally invigorated, and adaptive, it’s obvious that HR has a lot to consider. To cut through some of the noise surrounding these big topics, the Talking Heads session will be a platform to exchange earnest ideas on how HR can become a strategic part of the business and enable success. As the HR function begins to looks like something completely different to what many have become previously accustomed, it’s time to think about how HR can transcend the organization, and forge a whole new conception of business success. From helping people to achieve personal growth and meaning, through to building employment practices that contribute to wider social and economic improvement; it’s time to get excited about where HR is heading, and the leaders who are going to help guide the way!
JONATHAN FERRAR | Closing Remarks